The Telus technical support Diaries
The Telus technical support Diaries
Blog Article
Every single person who calls the tech support amount is eager to talk to an actual man or woman as quickly as possible. No one desires to really have to bounce by way of a maze of questions in hopes of merely becoming place in a very que to speak to an actual person!
Hey @DjE we can unquestionably do what we will to aid. Are you able to remember to send out us a private message and We are going to go from there?
Certainly I tried chat and obtained related that has a Reside individual However they informed me I had to get in touch with. Undecided just what the Reps to the chat can help with.
If an automatic assistant asks for The main reason of your phone, mention "I wish to make payment preparations for my mobility Invoice".
How can I notice that particular person. I think I am heading into a new billing cycle And that i have been jogging in circles for weeks
You will then get a text information in the event the agent responds, and you will adhere to up at your earliest benefit.
I suppose I am just aged, but I try to remember a time when you may phone a business, speak to a human with no sitting down on maintain for several hours, and truly get customer service. Thanks Telus for an excellent customer practical experience.
I are actually contacting and calling Telus and experienced a chat with the AI that did not seem to be to comprehend Telus customer service what I was asking.
Resolved conversations are going to be shut and saved for ninety times, and can be accessed inside the Concept Centre in the My TELUS app.
I will terminate all the services house and cell with Telus and tell my friends and family to do so, that was the worst knowledge I got with Telus
In the approaching months and months, we'll be Doing work to increase the merchandise and services supported, so continue to keep examining back for updates.
The several hours they've got will not be working very well with my do the job and caring for an elderly member of the family busy plan. I also chatted Nevertheless they instructed me I should call in.
My qualified is a really individual man. He taught me how to fix my difficulty in numerous uncomplicated ways. What’s more, he guided me by just about every step, often greater than once. I am genuinely grateful!
Skilled was very helpful. I was getting pretty disappointed as almost nothing gave the impression to be Functioning. He walked me through the method with very simple Guidance. And it eventually labored. Wonderful job!
I’ve by no means utilised such a service before, but it was straightforward and very beneficial. I noticed that my challenge was going to wipe out my full getaway, and also you actually saved me.